Support
Do you have a question, is something broken, or would you like to send feedback? Here you will find quick answers and a direct way to reach us.
Frequently asked questions
- How does sharing a list work?
- With Premium you can share a list through iCloud. Everyone involved sees the same list, can check items off and sees the changes the others make. The devices involved need to be signed in to iCloud.
- Is Packliste really free, and is Premium a subscription?
- Your first packing list is free forever. You buy Premium once, there is no subscription. The purchase supports Apple Family Sharing.
- Are the assistant and the templates free or Premium?
- You can use the assistant and one trip template for your first free list. You need Premium if you want to create further lists for new trips with them.
- How does iCloud sync work?
- Your lists can sync between your devices through your iCloud account. They are not stored on Packliste servers. Sync is available for the free list as well.
- How do I restore a purchase?
- Open Packliste, go to Settings and tap “Restore Purchases”. Use the same Apple Account you bought with.
- Do I need an account?
- No. Packliste has no login of its own. If you use iCloud, your lists can sync between your devices through it.
Contact
How can we help?
A short message is enough. Ideally describe what happened and which device you use Packliste on.
You can also write to support@packliste.app directly.